Especialista en Sistemas de Gestión de la Calidad, Medio Ambiente y Prevención de Riesgos Laborales, con una amplia formación y experiencia en Implantación y Auditoría.

Me he dedicado siempre a trabajos que tienen como valor intrínseco la comunicación. Ya haya sido de cara al público en un bar en pleno centro de Madrid o haciendo encuestas por toda Extremadura carretera adelante. También me he dedicado más específicamente a lo mío con labores periodísticas en dos épocas distintas en la televsión pública de mi ciudad, Villafranca de los Barros, y en los dos últimos años atendiendo llamadas de atención al cliente para Vodafone, y más tarde vendiendo para Lowi, ambas en  un Call Center en Lisboa. De vueltas a España me gustaría seguirme dedicando a trabajos similares, mientras más relacionados con mi profesión de formación mejor. 

Hi,  

I write in relation with the offer of employment for HR for understanding that I have the qualifications and professional sufficient experience as to suppose an important assets for your company.

During more than 14 years of labor experience in human resources, I have reached an out-standing specialization in the development of programs, improvement of processes and relations with the employees. I am very orientated to results, and try to look for a profile where they leave me to develop improvements continued in the processes, to improve the tasks as well as an effort in the communication.

The initiatives have centred on the use of digital tools of internal communication, the work on network and the implementation of software online of HR., as well as in the presence in social networks for the attraction and capture of talent, in all the positions in which I have been, firstly in Gonvarri/Gestamp, and now in Telefonica Engineering Security, with a corporate process of Digital Transformation, without reverse, positioning it in all my tasks as the most important aspect of all.

One of the most important achievements that I have been to simplify more than 250 lines of professional profiles, with the help of the method IT IS, and now we are negotiating with committee .

We have simplified and standardized the profiles of the company, going on from more than 280 profiles to an offer of 40 profiles focused in the business, and 11 roles.

I have carried out a development of a race line plan at the multinational level with PMP, for 800 employees of the company with presence in Spain, Brazil, Chile, Peru and Ecuador, as well as its dispersion in the offices that we have in more than 5 provinces in Spain. 

I have achieved some outstanding goals, such as reducing by a significant percentage the rotation of employee shifts, by applying incentive and bonus programs, or by improving the time needed for all bureaucratic paperwork, streamlining the shipping processes.

I have also achieved significant business savings by reorganizing the structures to eliminate unnecessary positions and have established new protocols that have managed to increase the quality of job interviews.

I attach my resumes in Spanish and English so that I can consult all the aspects developed here, in case you deep it appropriate and I take advantage to thank you for your attention.

Kind regards

Virginia Puente

https://www.esteticaalicante.es/

https://www.esteticabilbao.es/