g
  • Registrarse
  • Ingresar
b.fontao
  • linkedin
  • twitter
  • Benancio Fontao
  • GLOBAL EXPERIENCE IN IT SERVICE MANAGEMENT
  • Descargar Curriculum Vitae

A senior IT professional with 20+ years of success working in infrastructure delivery and management, service operations and incident management, within the financial services, utilities, telecommunications and support services industries, I possess the energy, passion and drive to have successfully delivered complex infrastructure systems and successfully manage the delivery of business critical services. Run technology departments and negotiated international deals with FTSE Companies.

I have scoped and managed internal business transitions and have worked for a number of years with local IT support teams and outsourcing partners both nearshore and offshore, gaining an excellent understanding of how to manage these business relationships. I balance strong analysis skills with a coach’s ability to listen and build trust.

Titulación

  • MASTER’S DEGREE in Management and Project Management Software. Universidad Politecnica de Madrid
  • MASTER’S DEGREE in • Computer and Information Sciences & IT Management. Universidad Del Valle de México
  • B.B.A Bachelor Degree (Hons) in Business Administration, 2:1. Jose Maria Vargas University, USA (Licenciatura)
  • Certification in PRINCE2® Foundation
  • Certification in ITIL® v3 Foundation - IT Service Management
  • MS Certified Solutions Associate (Server 2008)

Competencias y habilidades

  • • Service Delivery Management
  • • Project Management
  • • Enterprise Infrastructure
  • • ITIL Service Management
  • • Information Security Management
  • • Contingency & Business Continuity Plans
  • • Team Building
  • • Customer Service Oriented
  • • Vendor Negotiation, Multivendor Management.
  • • IT Budgets
  • • IT Roadmaps
  • • IT Governance
  • • Failover Solutions
  • • Network & IT Application Operations
  • • Security
  • • Dashboard Systems
  • • Ticketing Systems (BMC, Service Now, HP)

Gowork la red social de profesionales, empresas y universidades

La nueva red social para la adecuación y búsqueda de perfiles adaptados a las exigencias de las empresas y el fomento de la competitividad empresarial y emprendedora.

© GoWork 2025
Condiciones de uso
Política de privacidad
Directrices comunidad
Política de cookies
Política de copyright

Utilizamos cookies propias y de terceros para mejorar nuestros servicios relacionados con sus preferencias mediante el análisis de sus hábitos de navegación. Si continua navegando, consideramos que acepta su uso. Puede cambiar la configuración u obtener más información

Acepto Más información